Privacy Policy

When you use our website or visit our restaurants, we may collect the following information:

• Contact form submissions: Your name, email address, selected location, and any message content you provide through our contact form. Contact form emails are delivered via Resend, a third-party email delivery service.
• Newsletter subscriptions: If you subscribe to our newsletter, we collect your email address and the date you subscribed. This information is stored in Google Sheets via Google Apps Script.
• Order information: When you place an order through our third-party ordering platforms (Toast for pickup, DoorDash for delivery), your name, contact details, payment information, and order history are collected and processed by those platforms in accordance with their respective privacy policies.
• Website usage data: We collect anonymized analytics data such as pages visited, time spent on site, and general geographic location through cookies and similar technologies.

We use the information we collect to:

• Respond to your inquiries, feedback, and group booking requests submitted through our contact form.
• Process and fulfill your food orders through our third-party ordering platform.
• Send you marketing communications, promotions, and updates about Tatsu Ramen — only with your explicit consent.
• Improve our website, services, and overall customer experience through aggregated analytics.

We use the following third-party services that may collect and process your data:

• Toast: Our online ordering and point-of-sale platform for pickup orders. When you place an order, your information is processed by Toast under their own privacy policy.
• DoorDash: Our delivery ordering platform. Delivery orders placed through our website are processed by DoorDash under their own privacy policy.
• Resend: We use Resend to deliver contact form emails. Your name, email address, and message are transmitted through their service to reach our team.
• Google Apps Script: Newsletter subscriptions are processed through Google Apps Script and stored in Google Sheets.
• Google Analytics: We use Google Analytics to understand how visitors interact with our website. This data is anonymized and aggregated.
• Social media platforms: Our website links to our Instagram, Facebook, and Yelp profiles. Interactions on those platforms are governed by their respective privacy policies.

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. Cookies are small text files stored on your device that help us understand how you use our site.

You can control cookie preferences through your browser settings. Disabling cookies may affect some features of our website.

You have the right to:

• Opt out of marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly.
• Request access to the personal data we hold about you.
• Request deletion of your personal data from our systems.
• Request correction of any inaccurate personal data.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information.

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at mail@tatsuramen.com.